Coronavirus Information

For information on the NSW COVID-19 Support Package announced 13 July 2021



For the latest information on Hunter (NSW) restrictions and social distancing laws, click here


*If you are in regional NSW but have been in Greater Sydney since 21 June you must stay-at-home for 14 days since you were last there*



Given the growing number of infectious cases in the community and unlinked cases of community transmission, COVID-19 restrictions will be tightened across Greater Sydney including the Central Coast, Blue Mountains, Wollongong and Shellharbour.
From 5pm today (Friday, 9 July) the following additional restrictions will be in place:
- Outdoor public gatherings limited to two people (excluding members of the same household);
- People must stay in their Local Government Area or within 10kms of home for exercise and outdoor recreation, with no carpooling between non-household members;
- Browsing in shops is prohibited, plus only one person per household, per day may leave the home for shopping;
- Funerals limited to ten people in total (this will take effect from Sunday, 11 July);
The four reasons to leave your home remain in place:
- Shopping for food or other essential goods and services (one person only);
- Medical care or compassionate needs (only one visitor can enter another residence to fulfil carers’ responsibilities or provide care or assistance, or for compassionate reasons);
- Exercise with no more than 2 (unless members of the same household);
- Essential work, or education, where you cannot work or study from home.
High testing numbers are key to finding unrecognised chains of transmission in the community, so please continue to come forward for a COVID-19 test, even if you have the mildest of symptoms.
For the latest information visit


Current Health Information 
If you are concerned about your health, they should call their GP or the national Coronavirus Health Information Hotline on 1800 020 080 for advice.

The line operates 24 hours a day, seven days a week.
Up to date information and advice is available at the Department of Health website.

  • COVID-19 resources including FAQs are available here
  • Latest case numbers broken down by state are available here
  • Advice for public gatherings and visits to vulnerable groups here
  • Health Information in languages other than English here.

Mental Health Support

Constituents in our communities are suffering and will need mental health support. You can find a list of mental health support services here. 

Here is a good information guide for people to help them manage their mental health at home.

Visiting an Aged Care Facility

Before planning a visit to a residential aged care facility it may be advisable to contact the service provider and have a chat about the visiting arrangements that are now in place to  help curb the spread of coronavirus.


Seeking the JobSeeker Payment (formerly Newstart) Click here for a step by step factsheet.

Centrelink is experiencing a huge increase of people seeking financial support due to the Coronavirus. Unfortunately, the waiting times are longer than usual.


  • You can call Centrelink on 132 850, the hours have been extended to 8am-8pm to make a claim, you will need a CRN (Customer Reference Number).
  • If you already have a CRN, you can apply online at MyGov.
  • If you don't have a CRN, you will need to call Centrelink or visit in person - you CANNOT apply for a CRN online.
  • If you lodge your intent to claim now, your payments will be backdated to that day.



Health -

Business support - or call 13 28 48

Individual support  - or call 02 6155 7788

Aged Care - or call 1800 020 103

Treasury - 

The Older Persons COVID-19 Support Line - 1800 171 866


Additional Information

ACCC Information for Consumers 

ACCC Warnings of COVID-19 Scams

COVID-19 Aged Care Fact Sheet 

COVID-19 - Veterans Factsheet

NBN Working From Home Support

Persons living with Dementia - COVID-19 Information

Primary Health Network - Hunter New England and Central Coast - Updates

COVID-19 Symptoms Checker